Tom Johnson has over 13 years as Executive Vice President of Operations for a computer integration firm. Instead of reacting to problems, Tom uses technology strategically, to turn it into a competitive edge, not a never ending expense. Through strategic planning, technical assistance, retraining IT staff, and selective outsourcing, Tom increases our customer's competitive edge. It gets them out of the trap of mediocre support, solving the recurring problems that never seem to get solved at the source. With extensive expertise building and training technical teams, he understands that people truly are the key to success in any firm. His commitment to his employee's and customer's personal growth, helping them to earn key certifications and awards, has significantly improved the delivery of computer support to many organizations. Tom holds a Bachelor of Business Management from LeTourneau University, and various certifications including Microsoft Certified Systems Engineer NT4/2000, Novell Master CNE in Netware 2/3/4/5 / LinuxWare / GroupWise, Cisco CCNA/CCDA, and Citrix CCA.